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How are pages counted for Instant Ink?

HP Instant Ink is based on the pages you print, not cartridges or shipments you receive. Here is how Instant Ink counts pages.

What counts as a page?

  • Photo and text prints are counted the same. Your plan is based on the page count, not the amount of ink or toner used.

  • For your ink or toner plan, a double-sided print counts as two pages.

  • For Instant Ink, only pages printed using Instant Ink ink or toner cartridges are recorded.

  • For the HP All-In Plan for Print, pages are counted the same for Instant Ink and regular cartridges.

If I do not print all my plan pages, do I lose them?

  • If you do not print all your plan pages in a month, the unused pages are rolled over, and can be used in later months.

  • The maximum rollover balance depends on your plan pages.

  • If you downgrade your plan, you get a new rollover maximum. You lose any rollover pages over what your new plan allows.

What if I print more than my plan and rollover pages?

  • If you print more than your monthly plan pages and rollover pages, you are charged for additional pages. For example, if you are on the 50-page plan, have 10 rollover pages, and then print between 61 and 70 pages, you are billed for one additional page block.

  • Additional pages are billed in a block, not one by one. The size of the block depends on your plan.

  • Unused pages from additional page blocks roll over so you can use them whenever you need to.

  • If you are consistently paying for additional pages, consider upgrading your plan.

When are pages counted?

  • Page counts are updated about once a day, not immediately.

  • If you enrolled with Instant Ink cartridges that came with your printer, the page count start immediately.

How are sheets counted for the Paper Add-on service?

  • Sheets are tracked separately and may be different from the page counts for your ink or toner plan.

  • Rollover sheets are tracked separately and may be different from the page counts for your ink or toner plan.

  • If you print more than your monthly plan page level and rollover sheets, you are charged for additional sheets. For example, if you are on the 50-page plan, have 10 rollover sheets, and then print between 61 and 70 sheets, you are billed for one additional sheet block.

  • Unused sheets from additional blocks roll over so you can use them whenever you need to.

  • Sheets used outside of the enrolled printer are not counted. Replenishment shipments may be late when this occurs.

  • Double-sided prints count as one sheet. If you print on only one side of a sheet in duplex mode, it also counts as one sheet.

  • If you print on specialty paper not provided by the service, such as photo paper, those sheets are not counted. Printing on standard paper not provided by the service is counted, and is replaced with replenishment sheets.

  • Sheet count does not start until your Paper Add-on service Welcome Kit arrives and you are fully subscribed to Instant Ink.

View your page count and payment history

  1. Sign into your account:

  2. Click HP Instant Ink, then Print and Payment History in the left menu.

View your plan and rollover page balances

  1. Sign into your account:

  2. Click HP Instant Ink, then Overview in the left menu.

  3. Look for rollover pages in the Status area.

View the price of additional pages for your plan

  1. Sign into your account:

  2. Click HP Instant Ink, then Update Plan in the left menu.

  3. Look for the cost for each additional block of pages for your plan under Current Plan.

View page counts for HP All-in Print Plan

  1. Go to the HP Smart website, click Sign In, and enter your account credentials.

  2. Select HP All-In Print Plan, click Overview, and then find the page counts in the Monthly print plan summary.