Certain DesignJet and PageWide XL TAA compliant models may have risk of potential information disclosure if the hard disk drive is physically removed from the printer.
Medium
HPSBPI03837 rev. 3
March 27, 2023
May 23, 2023
LFP
Information Disclosure
Reported by: HP internal
CVE ID |
CVSS |
Severity |
Vector |
---|---|---|---|
4.8 |
Medium |
CVSS:3.1/AV:P/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N |
Learn more about CVSS 3.0 base metrics, which range from 0 to 10.
PSR-2023-0054
HP has provided firmware updates to resolve the issue for the potentially affected products listed in the table below.
To obtain the updated firmware listed below, go to the HP Customer Support - Software and Driver Downloads and search for your printer model.
For devices still pending firmware, the issue may be mitigated. The devices should be secured to allow only authorized individuals access to the printers.
Removable HDDs in the printer should be secured and stored during the times when the device cannot be actively monitored in accordance with applicable physical asset security policies. Firmware patches to resolve the potential vulnerability for the remaining products are being actively worked on and will be available within 90 days.
Identify the affected products in the table below.
Product Name |
Model Number |
Updated Firmware version |
---|---|---|
HP DesignJet Z9+ Pro 64-in Printer |
2RM82G |
LION_02_23_14.1 |
HP DesignJet Z6 24-in PostScript Printer |
T8W15B |
JGR6_09_22_51.2.fmw |
HP DesignJet Z6dr 44-in PostScript Printer with V-Trimmer |
T8W18B |
JGR6_09_22_51.2.fmw |
HP DesignJet Z9 24-in PostScript Printer |
W3Z71B |
JGR9_09_22_51.2.fmw |
HP DesignJet Z9dr 44-in PostScript Printer with V-Trimmer |
X9D24B |
JGR9_09_22_51.2.fmw |
HP PageWide XL 4700 MFP |
4VW15G |
TYPH_09_23_21.1 |
HP PWXL4500 MFP |
CZ312G |
NGRGA_15_01_15.1 |
HP PageWide XL 4100 |
J2V01G |
NGRGA_15_01_15.1 |
HP PageWide XL 4100 MFP |
J2V02G |
NGRGA_15_01_15.1 |
HP PageWide XL 8000 40-in Printer |
L3A09G |
NGRGA_15_01_15.1 |
HP PageWide XL 4600 MFP |
RS312G |
NGRGA_15_01_15.1 |
HP PageWide XL 4600 |
RS313G |
NGRGA_15_01_15.1 |
This document has been revised according to the information below.
Version |
Description |
Date |
---|---|---|
3 |
Updated resolutions to product list |
May 23, 2023 |
2 |
Updated impacted product list and resolution |
April 6, 2023 |
1 |
Initial Release |
March 27, 2023 |
Follow these links for additional information.
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
© Copyright 2023 HP Development Company, L.P.
HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.