A potential security vulnerability known as “ROCA: Vulnerable RSA Generation” has been identified with the RSA keys generated by the HP Trusted Platform Module (TPM) Accessory and printers equipped with a TPM. This vulnerability could potentially be exploited remotely to allow remote disclosure of information.
Medium
HPSBPI03583 Rev. 2
08-Jun-2018
27-Mar-2024
Remote disclosure of information
Remote disclosure of information
Reference |
Base vector |
Base score |
---|---|---|
AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N |
5.6 |
Information on CVSS is documented in HP Customer Notice: HPSN2008002.
Learn more about CVSS 3.0 base metrics, which range from 0 to 10.
PSR-2018-0146
For a PGP-signed version of this security bulletin, please write to: hp-security-alert@hp.com
CVE-2017-15361, PSR-2018-0069
HP has provided a firmware update and work-arounds for potentially impacted printers as reflected in the table below.
The TPM firmware is only bundled with the FutureSmart 4 printer firmware.
To obtain the updated firmware, go to www.hp.com and follow these steps:
Click Support/Software & Drivers.
Click Printer.
Enter the appropriate printer name listed in the table below into the search field.
Click Submit.
Click the appropriate product.
Under Firmware, select the appropriate firmware update, and then click Download.
Customers with printers running FutureSmart 3 may mitigate risk for the identified vulnerability through one of the workaround methods listed below or by upgrading their device to FutureSmart 4.
When generating a certificate via the printer Embedded Web Server, select Make the certificate Exportable. This will not use TPM certificate generation functions. Instructions are located in the document: Install, view, and manage certificates to ensure data security in the HP Embedded Web Server (EWS).
Use HP Security Manager to generate and manage certificate requests. Instructions can be found in the HP JetAdvantage Security Manager Certificate Management (in English).
Generate a new RSA certificate outside the device (for example via a Hardware Security Module) and import the certificate to the device. Certificates may be imported to the HP printer via the printer Embedded Web Server. Instructions to import a certificate are located in the document: Install, view, and manage certificates to ensure data security in the HP Embedded Web Server (EWS).
For firmware marked with an asterisk (*), please contact HP support to obtain the firmware update. HP contact information can be found at www.hp.com under Contact HP.
Identify the affected products in the table below.
Product Name |
Fixed Version(s) |
SoftPaq # |
---|---|---|
HP Trusted Platform Module Accessory |
F5S62A |
*Locate firmware for printer in chart below |
HP LaserJet Enterprise M506 |
F2A70A, F2A71A |
FS4: 2406048_029640 (or higher)* |
HP LaserJet Managed M506 |
F2A67A |
FS4: 2406048_029640 (or higher)* |
HP Color LaserJet Enterprise M553 |
B5L26A |
FS4: 2406048_029643 (or higher)* |
HP Color LaserJet Managed M553 series |
B5L39A |
FS4: 2406048_029643 (or higher)* |
HP OfficeJet Enterprise Color X555 |
C2S11A, C2S11V, C2S12A, C2S12V, L1H45A |
FS4: 2406048_029642 (or higher) |
HP PageWide Enterprise Color 556 |
G1W46A, G1W46V, G1W47A, G1W47V |
FS4: 2406048_029637 (or higher) |
HP PageWide Managed Color E55650 series |
L3U44A |
FS4: 2406048_029637 (or higher) |
HP LaserJet Enterprise M605 |
E6B71A |
FS4: 2406048_029639 (or higher)* |
HP LaserJet Enterprise M606 |
E6B73A |
FS4: 2406048_029639 (or higher)* |
HP LaserJet Enterprise M607 |
K0Q14A, K0Q15A |
FS4: 2406048_029638 (or higher) |
HP LaserJet Enterprise M608 |
K0Q17A, K0Q18A, K0Q19A |
FS4: 2406048_029638 (or higher) |
HP LaserJet Enterprise M609 |
K0Q20A, K0Q21A, K0Q22A |
FS4: 2406048_029638 (or higher) |
HP LaserJet Managed E60055 |
M0P33A |
FS4: 2406048_029638 (or higher) |
HP LaserJet Managed E60065 |
M0P35A, M0P36A |
FS4: 2406048_029638 (or higher) |
HP LaserJet Managed E60075 |
M0P39A, M0P40A |
FS4: 2406048_029638 (or higher) |
HP Color LaserJet Managed M651 series |
H0DC9A, L8Z07A |
FS4: 2406048_029632 (or higher) |
HP PageWide Enterprise Color 765 |
J7Z04A |
FS4: 2406048_029619 (or higher) |
HP PageWide Managed Color E75160 |
J7Z06A |
FS4: 2406048_029619 (or higher) |
HP LaserJet Enterprise M806 |
CZ244A, CZ245A |
FS4: 2406048_029646 (or higher) |
HP Color LaserJet Enterprise M855 |
A2W77A, A2W78A, A2W79A, D7P73A |
FS4: 2406048_029626 (or higher) |
HP LaserJet Enterprise MFP M527 |
F2A76A, F2A77A, F2A81A |
FS4: 2406048_029628 (or higher) |
HP LaserJet Enterprise Flow MFP M527 |
F2A78V |
FS4: 2406048_029628 (or higher) |
HP LaserJet Enterprise Managed MFP M527 |
F2A79A |
FS4: 2406048_029628 (or higher) |
HP LaserJet Enterprise Managed Flow MFP M527 |
F2A80A |
FS4: 2406048_029628 (or higher) |
HP Color LaserJet Enterprise MFP M577 |
B5L46A, B5L47A |
FS4: 2406048_029627 (or higher) |
HP Color LaserJet Enterprise Flow MFP M577 |
B5L48A, B5L54A |
FS4: 2406048_029627 (or higher) |
HP Color LaserJet Managed MFP M577 series |
B5L49A |
FS4: 2406048_029627 (or higher) |
HP Color LaserJet Managed Flow MFP M577 series |
B5L50A |
FS4: 2406048_029627 (or higher) |
HP OfficeJet Enterprise Color MFP X585 |
B5L04A, B5L05A |
FS4: 2406048_029636 (or higher) |
HP OfficeJet Enterprise Color Flow MFP X585 |
B5L06A, B5L07A |
FS4: 2406048_029636 (or higher) |
HP OfficeJet Managed Color MFP X585 |
L3U40A, L3U41A |
FS4: 2406048_029636 (or higher) |
HP PageWide Enterprise Color MFP 586 |
G1W39A, G1W39V, G1W40A, G1W40V |
FS4: 2406048_029624 (or higher) |
HP PageWide Enterprise Color Flow MFP 586 |
G1W41A, G1W41V |
FS4: 2406048_029624 (or higher) |
HP PageWide Managed Color MFP E58650 series |
L3U42A |
FS4: 2406048_029624 (or higher) |
HP PageWide Managed Color MFP Flow E58650 series |
L3U43A |
FS4: 2406048_029624 (or higher) |
HP LaserJet Enterprise MFP M630 |
B3G85A, J7X28A, B3G84A |
FS4: 2406048_029631 (or higher) |
HP LaserJet Enterprise Flow MFP M630 |
P7Z47A, B3G86A |
FS4: 2406048_029631 (or higher) |
HP LaserJet Managed MFP M630 |
L3U61A |
FS4: 2406048_029631 (or higher) |
HP LaserJet Managed Flow MFP M630 |
L3U62A, P7Z48A |
FS4: 2406048_029631 (or higher) |
HP LaserJet Enterprise MFP M631 |
J8J64A, J8J63A, J8J65A |
FS4: 2406048_029629 (or higher) |
HP LaserJet Enterprise MFP M632 |
J8J70A, J8J71A, J8J72A |
FS4: 2406048_029629 (or higher) |
HP LaserJet Enterprise MFP M633 |
J8J76A, J8J78A |
FS4: 2406048_029629 (or higher) |
HP LaserJet Managed MFP E62555dn |
J8J66A |
FS4: 2406048_029629 (or higher) |
HP LaserJet Managed MFP E62565hs |
J8J73A |
FS4: 2406048_029629 (or higher) |
HP LaserJet Managed Flow MFP E62565h, z |
J8J74A, J8J79A |
FS4: 2406048_029629 (or higher) |
HP LaserJet Managed Flow MFP E62575z |
J8J80A |
FS4: 2406048_029629 (or higher) |
HP Color LaserJet Enterprise MFP M680 |
CZ248A, CZ249A |
FS4: 2406048_029633 (or higher) |
HP Color LaserJet Enterprise Flow MFP M680 |
CZ250A, CZ251A |
FS4: 2406048_029633 (or higher) |
HP Color LaserJet Managed MFP M680 |
L3U47A |
FS4: 2406048_029633 (or higher) |
HP Color LaserJet Managed Flow MFP M680 |
L3U48A |
FS4: 2406048_029633 (or higher) |
HP PageWide Enterprise Color MFP 780 |
J7Z10A, J7Z09A |
FS4: 2406048_029621 (or higher) |
HP PageWide Enterprise Color MFP 785 |
J7Z11A, J7Z12A |
FS4: 2406048_029621 (or higher) |
HP PageWide Managed Color Flow MFP E77650 |
J7Z08A, J7Z14A |
FS4: 2406048_029621 (or higher) |
HP PageWide Managed Color Flow MFP E77660 |
Z5G77A, J7Z03A, J7Z07A, J7Z05A |
FS4: 2406048_029621 (or higher) |
HP PageWide Managed Color MFP E77650 |
J7Z13A, Z5G79A |
FS4: 2406048_029621 (or higher) |
HP LaserJet Enterprise Flow MFP M830z |
CF367A, D7P68A |
FS4: 2406048_029645 (or higher) |
HP LaserJet Managed Flow MFP M830 series |
L3U65A |
FS4: 2406048_029645 (or higher) |
HP Color LaserJet Enterprise Flow MFP M880 |
A2W76A, A2W75A, D7P71A |
FS4: 2406048_029641 (or higher) |
HP Color LaserJet Managed MFP M880 series |
L3U51A, L3U52A |
FS4: 2406048_029641 (or higher) |
This document has been revised according to the information below.
Version |
Description |
Date |
---|---|---|
2 |
Fixed links in Resolution topic |
27-Mar-2024 |
1 |
Initial Release |
08-Jun-2018 |
Follow these links for additional information.
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
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To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
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