solution Contentsolution Content

HP Web Jetadmin - SNMPv3 Enabled Devices

Devices that have SNMPv3 fully enabled can be discovered by HP Web Jetadmin. To discover these devices, enable Discover SNMP v3 devices in Tools > Options > Device Management > Device Discovery > General.

HP Web Jetadmin requires SNMPv3 credentials for these devices in order for them to be discovered. There are two ways HP Web Jetadmin can become aware of device SNMPv3 credentials:

  • HP Web Jetadmin is used to enable SNMPv3 and also configure the SNMPv3 credentials onto the devices. In this case, HP Web Jetadmin stores the credentials into its credential store and uses them whenever device communication is required. HP Web Jetadmin also marks these devices as SNMPv3-enabled and remembers to use the credentials and SNMPv3 whenever communication is required.

  • HP Web Jetadmin has had SNMPv3 credentials added to the Global credentials store and these credentials match those credential values on the devices. In this case, HP Web Jetadmin is being made aware of credential values that work for devices that are SNMPv3-enabled. When one of these devices is encountered, HP Web Jetadmin will try the credential values that are configured using the option SNMPv3 Credentials in Tools > Options > Shared > Credentials. If the credential values work and HP Web Jetadmin is able to communicate with the devices, the credential values will be stored individually for each device.

Devices that were discovered through SNMPv1 and have had SNMPv3 enabled through some other means such as Embedded Web Server or another instance of HP Web Jetadmin will indicate a communication failure when HP Web Jetadmin attempts to re-establish communication. The Refresh Selection (Full) command can be used on these devices to cause HP Web Jetadmin to reset them to SNMPv3-enabled devices.

Note:

If SNMPv3 communication was established outside of HP Web Jetadmin, the global discovery setting for Discover SNMPv3 Devices must be configured in Tools > Options > Device Management > Discovery > General. No new SNMPv3 devices will be added to the database unless this option is enabled.

Additional support options

Try one of our automated tools or diagnostics
Ask a question on our HP Support Community page
Get in touch with one of our support agents

Enter a topic to search our knowledge library

What can we help you with?