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POLY SYSTEMS – SOLAR WINDS IMPACT

In response to the Cybersecurity and Infrastructure Security Agency (CISA) alert AA20-352A, Plantronics, Inc. (“Poly”) launched an investigation to determine if any Poly systems were vulnerable. Poly verified an instance of the vulnerable SolarWinds Orion product running in the Poly environment. The systems running the vulnerable software were immediately shut down and disconnected from the network.

Severity

High

Advisory ID

PLYGN21-01

Initial public release

01/20/2021

Last update

03/09/2022

Category

Poly

Summary

Following the guidance provided by SolarWinds and the U. S. Department of Homeland Security (DHS), the Poly Security Office and IT teams moved quickly to address the issue. The vulnerable software was patched, and related systems have been rebuilt.

The teams reviewed audit logs and other security systems for Domain indicators of compromise IOCs, Hashes, Threat Triggers and EUBA for other IOCs documented for this vulnerability. These investigations did not uncover any signs of malicious activity or indicators of compromise and there are no other indications that machines used by Poly were targeted.

Resolution

Insert the Solution section information here.

SOLUTION

There is no known impact to Poly products or services we provided to our customers. Poly will continue to investigate and monitor Poly systems and technologies for any anomalous behavior related to this incident.

For more information, please see the write up on the CISA website.

WORKAROUND

There is no workaround.

Affected products

Identify the affected products for this issue.

List of products

Product

Firmware

Fix

Poly Systems

N/A

N/A

Revision history

This document has been revised according to the following information.

List of versions

Version

Description

Date

2.0

Format changes

11/15/2021

1.0

Initial Release

01/20/2021

Additional information

Follow these links for additional information.

Third-party security patches

Third-party security patches that are to be installed on systems running Poly software products should be applied in accordance with the customer's patch management policy.

Contact

Any customer using an affected system who is concerned about this vulnerability within their deployment should contact Poly Technical Support(888) 248-4143, (916) 928-7561, or visit the Poly Support Site.

Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key

Legal information

©2022 Plantronics, Inc. All rights reserved.

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DisclaimerWhile Poly uses reasonable efforts to include accurate and up-to-date information in this document, Poly makes no warranties or representations as to its accuracy. Poly assumes no liability or responsibility for any typographical errors, out of date information, or any errors or omissions in the content of this document. Poly reserves the right to change or update this document at any time. Individuals are solely responsible for verifying that they have and are using the most recent Technical Bulletin.

Limitation of LiabilityPoly and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Poly and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Poly has been advised of the possibility of such damages.