A potential vulnerability was discovered in certain Poly devices. A malformed packet sent to the device can result in a Denial-of-Service attack.
High
HPSBPY03897 Rev. 2
January 9, 2024
March 6, 2024
Poly
Denial of Service
Reported by: Modzero
CVE ID |
CVSS |
Severity |
Vector |
---|---|---|---|
7.5 |
High |
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H |
Learn more about CVSS 3.1 base metrics, which range from 0 to 10.
PSR-2024-0004
HP has identified affected products and corresponding firmware minimum versions that mitigate the potential vulnerabilities. See the affected products listed below.
For customers who require specific firmware versions, HP recommends that customers disable the web server and manage devices through a separate device management service (Poly Lens) to reduce potential impact.
Newer versions might become available, and the minimum versions listed below might become obsolete. If a SoftPaq Link becomes invalid, check the HP Customer Support - Software and Driver Downloads site to obtain the latest update for your product model.
HP recommends keeping your system up to date with the latest firmware and software.
This bulletin might be updated when new information and/or SoftPaqs are available.
Identify the affected products for this issue.
Product Name |
Component Type |
Updated Firmware Version |
---|---|---|
Trio 8300 |
Conference Phone |
≥ 8.1.5.1722 or follow mitigation to disable web server |
Trio 8500 |
Conference Phone |
≥ 7.2.7.0191 or follow mitigation to disable web server |
Trio 8800 |
Conference Phone |
≥ 7.2.7.0191 or follow mitigation to disable web server |
Trio C60 |
Conference Phone |
≥ 8.1.5.1737 or follow mitigation to disable web server |
CCX 350 |
Desktop Phone |
≥ 8.1.5.1732 or follow mitigation to disable web server |
CCX 400 |
Desktop Phone |
≥ 8.1.5.1732 or follow mitigation to disable web server |
CCX 500 |
Desktop Phone |
≥ 8.1.5.1732 or follow mitigation to disable web server |
CCX 505 |
Desktop Phone |
≥ 8.1.5.1732 or follow mitigation to disable web server |
CCX 600 |
Desktop Phone |
≥ 8.1.5.1732 or follow mitigation to disable web server |
CCX 700 |
Desktop Phone |
≥ 8.1.5.1732 or follow mitigation to disable web server |
EDGE E100 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E220 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E300, E320, E350 SERIES |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E300 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E320 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E350 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E400, E450 SERIES |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E400 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E450 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E500, E550 SERIES |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E500 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
EDGE E550 |
Desktop Phone |
≥ 8.2.0.10207 or follow mitigation to disable web server |
VVX 101 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 150 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 201 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 250 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 301 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 311 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 350 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 401 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 411 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 450 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 501 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
VVX 601 |
Desktop Phone |
≥ 6.4.6.2640 or follow mitigation to disable web server |
This document has been revised according to the information below.
Version |
Description |
Date |
---|---|---|
2 |
Updated fix versions. |
March 6, 2024 |
1 |
Initial Release |
January 9, 2024 |
Follow these links for additional information.
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
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