solution Contentsolution Content

ROCA - Vulnerable RSA Generation: HP Trusted Platform Module (TPM) Accessory and Certain HP Enterprise Printer and MFP Products, Certain HP PageWide Printer and MFP Products with Standard TPM

A potential security vulnerability known as “ROCA: Vulnerable RSA Generation” has been identified with the RSA keys generated by the HP Trusted Platform Module (TPM) Accessory and printers equipped with a TPM. This vulnerability could potentially be exploited remotely to allow remote disclosure of information.

Severity

Medium

HP Reference

HPSBPI03583 Rev. 2

Release date

08-Jun-2018

Last updated

27-Mar-2024

Category

Print

Potential Security Impact

Remote disclosure of information

Description

Remote disclosure of information

Relevant Common Vulnerabilities and Exposures (CVE) List

CVSS 3.0 Base Metrics

Reference

Base vector

Base score

CVE-2017-15361

AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N

5.6

Information on CVSS is documented in HP Customer Notice: HPSN2008002.

Learn more about CVSS 3.0 base metrics, which range from 0 to 10.

PSR-2018-0146

Background

For a PGP-signed version of this security bulletin, please write to: hp-security-alert@hp.com

References

CVE-2017-15361, PSR-2018-0069

Resolution

HP has provided a firmware update and work-arounds for potentially impacted printers as reflected in the table below.

Note:

The TPM firmware is only bundled with the FutureSmart 4 printer firmware.

To obtain the updated firmware, go to www.hp.com and follow these steps:

  1. Click Support/Software & Drivers.

  2. Click Printer.

  3. Enter the appropriate printer name listed in the table below into the search field.

  4. Click Submit.

  5. Click the appropriate product.

  6. Under Firmware, select the appropriate firmware update, and then click Download.

Customers with printers running FutureSmart 3 may mitigate risk for the identified vulnerability through one of the workaround methods listed below or by upgrading their device to FutureSmart 4.

  1. When generating a certificate via the printer Embedded Web Server, select Make the certificate Exportable. This will not use TPM certificate generation functions. Instructions are located in the document: Install, view, and manage certificates to ensure data security in the HP Embedded Web Server (EWS).

  2. Use HP Security Manager to generate and manage certificate requests. Instructions can be found in the HP JetAdvantage Security Manager Certificate Management (in English).

  3. Generate a new RSA certificate outside the device (for example via a Hardware Security Module) and import the certificate to the device. Certificates may be imported to the HP printer via the printer Embedded Web Server. Instructions to import a certificate are located in the document: Install, view, and manage certificates to ensure data security in the HP Embedded Web Server (EWS).

    Note:

    For firmware marked with an asterisk (*), please contact HP support to obtain the firmware update. HP contact information can be found at www.hp.com under Contact HP.

Affected products

Identify the affected products in the table below.

Affected products

Product Name

Fixed Version(s)

SoftPaq #

HP Trusted Platform Module Accessory

F5S62A

*Locate firmware for printer in chart below

HP LaserJet Enterprise M506

F2A70A, F2A71A

FS4: 2406048_029640 (or higher)*

HP LaserJet Managed M506

F2A67A

FS4: 2406048_029640 (or higher)*

HP Color LaserJet Enterprise M553

B5L26A

FS4: 2406048_029643 (or higher)*

HP Color LaserJet Managed M553 series

B5L39A

FS4: 2406048_029643 (or higher)*

HP OfficeJet Enterprise Color X555

C2S11A, C2S11V, C2S12A, C2S12V, L1H45A

FS4: 2406048_029642 (or higher)

HP PageWide Enterprise Color 556

G1W46A, G1W46V, G1W47A, G1W47V

FS4: 2406048_029637 (or higher)

HP PageWide Managed Color E55650 series

L3U44A

FS4: 2406048_029637 (or higher)

HP LaserJet Enterprise M605

E6B71A

FS4: 2406048_029639 (or higher)*

HP LaserJet Enterprise M606

E6B73A

FS4: 2406048_029639 (or higher)*

HP LaserJet Enterprise M607

K0Q14A, K0Q15A

FS4: 2406048_029638 (or higher)

HP LaserJet Enterprise M608

K0Q17A, K0Q18A, K0Q19A

FS4: 2406048_029638 (or higher)

HP LaserJet Enterprise M609

K0Q20A, K0Q21A, K0Q22A

FS4: 2406048_029638 (or higher)

HP LaserJet Managed E60055

M0P33A

FS4: 2406048_029638 (or higher)

HP LaserJet Managed E60065

M0P35A, M0P36A

FS4: 2406048_029638 (or higher)

HP LaserJet Managed E60075

M0P39A, M0P40A

FS4: 2406048_029638 (or higher)

HP Color LaserJet Managed M651 series

H0DC9A, L8Z07A

FS4: 2406048_029632 (or higher)

HP PageWide Enterprise Color 765

J7Z04A

FS4: 2406048_029619 (or higher)

HP PageWide Managed Color E75160

J7Z06A

FS4: 2406048_029619 (or higher)

HP LaserJet Enterprise M806

CZ244A, CZ245A

FS4: 2406048_029646 (or higher)

HP Color LaserJet Enterprise M855

A2W77A, A2W78A, A2W79A, D7P73A

FS4: 2406048_029626 (or higher)

HP LaserJet Enterprise MFP M527

F2A76A, F2A77A, F2A81A

FS4: 2406048_029628 (or higher)

HP LaserJet Enterprise Flow MFP M527

F2A78V

FS4: 2406048_029628 (or higher)

HP LaserJet Enterprise Managed MFP M527

F2A79A

FS4: 2406048_029628 (or higher)

HP LaserJet Enterprise Managed Flow MFP M527

F2A80A

FS4: 2406048_029628 (or higher)

HP Color LaserJet Enterprise MFP M577

B5L46A, B5L47A

FS4: 2406048_029627 (or higher)

HP Color LaserJet Enterprise Flow MFP M577

B5L48A, B5L54A

FS4: 2406048_029627 (or higher)

HP Color LaserJet Managed MFP M577 series

B5L49A

FS4: 2406048_029627 (or higher)

HP Color LaserJet Managed Flow MFP M577 series

B5L50A

FS4: 2406048_029627 (or higher)

HP OfficeJet Enterprise Color MFP X585

B5L04A, B5L05A

FS4: 2406048_029636 (or higher)

HP OfficeJet Enterprise Color Flow MFP X585

B5L06A, B5L07A

FS4: 2406048_029636 (or higher)

HP OfficeJet Managed Color MFP X585

L3U40A, L3U41A

FS4: 2406048_029636 (or higher)

HP PageWide Enterprise Color MFP 586

G1W39A, G1W39V, G1W40A, G1W40V

FS4: 2406048_029624 (or higher)

HP PageWide Enterprise Color Flow MFP 586

G1W41A, G1W41V

FS4: 2406048_029624 (or higher)

HP PageWide Managed Color MFP E58650 series

L3U42A

FS4: 2406048_029624 (or higher)

HP PageWide Managed Color MFP Flow E58650 series

L3U43A

FS4: 2406048_029624 (or higher)

HP LaserJet Enterprise MFP M630

B3G85A, J7X28A, B3G84A

FS4: 2406048_029631 (or higher)

HP LaserJet Enterprise Flow MFP M630

P7Z47A, B3G86A

FS4: 2406048_029631 (or higher)

HP LaserJet Managed MFP M630

L3U61A

FS4: 2406048_029631 (or higher)

HP LaserJet Managed Flow MFP M630

L3U62A, P7Z48A

FS4: 2406048_029631 (or higher)

HP LaserJet Enterprise MFP M631

J8J64A, J8J63A, J8J65A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise MFP M632

J8J70A, J8J71A, J8J72A

FS4: 2406048_029629 (or higher)

HP LaserJet Enterprise MFP M633

J8J76A, J8J78A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed MFP E62555dn

J8J66A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed MFP E62565hs

J8J73A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed Flow MFP E62565h, z

J8J74A, J8J79A

FS4: 2406048_029629 (or higher)

HP LaserJet Managed Flow MFP E62575z

J8J80A

FS4: 2406048_029629 (or higher)

HP Color LaserJet Enterprise MFP M680

CZ248A, CZ249A

FS4: 2406048_029633 (or higher)

HP Color LaserJet Enterprise Flow MFP M680

CZ250A, CZ251A

FS4: 2406048_029633 (or higher)

HP Color LaserJet Managed MFP M680

L3U47A

FS4: 2406048_029633 (or higher)

HP Color LaserJet Managed Flow MFP M680

L3U48A

FS4: 2406048_029633 (or higher)

HP PageWide Enterprise Color MFP 780

J7Z10A, J7Z09A

FS4: 2406048_029621 (or higher)

HP PageWide Enterprise Color MFP 785

J7Z11A, J7Z12A

FS4: 2406048_029621 (or higher)

HP PageWide Managed Color Flow MFP E77650

J7Z08A, J7Z14A

FS4: 2406048_029621 (or higher)

HP PageWide Managed Color Flow MFP E77660

Z5G77A, J7Z03A, J7Z07A, J7Z05A

FS4: 2406048_029621 (or higher)

HP PageWide Managed Color MFP E77650

J7Z13A, Z5G79A

FS4: 2406048_029621 (or higher)

HP LaserJet Enterprise Flow MFP M830z

CF367A, D7P68A

FS4: 2406048_029645 (or higher)

HP LaserJet Managed Flow MFP M830 series

L3U65A

FS4: 2406048_029645 (or higher)

HP Color LaserJet Enterprise Flow MFP M880

A2W76A, A2W75A, D7P71A

FS4: 2406048_029641 (or higher)

HP Color LaserJet Managed MFP M880 series

L3U51A, L3U52A

FS4: 2406048_029641 (or higher)

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

2

Fixed links in Resolution topic

27-Mar-2024

1

Initial Release

08-Jun-2018

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support

For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Subscribe

To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.

Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key

Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

© Copyright 2024 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.