HP Engage Flex Pro-C G2 Retail System
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HP Engage Flex Pro-C G2 Retail System

HP Engage Flex Pro-C G2 Retail System

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Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode

Product specifications

Product name
HP Engage Flex Pro-C G2 Retail System
Subcategory
Point of Sale (POS) and Kiosks
Operating system
Windows 11 Pro [1] Windows 10 IoT Enterprise 2021 LTSC [1,2] FreeDOS
Chipset
Intel® Q670
Sustainable impact specifications
Low Halogen
Memory Slots
4 DIMM
Internal drive bays
Two 2.5"; Two M.2
Graphics (integrated)
Intel® UHD Graphics 730; Intel® UHD Graphics 770; Intel® UHD Graphics 710
I/O Port location
Rear
Ports
1 USB Type-A 5Gbps signaling rate (charging); 2 USB Type-A 5Gbps signaling rate (charging); 2 USB 2.0 Type-A; 1 DisplayPort™ 1.4; 1 RJ-45; 1 headset connector; 2 configurable video ports
External I/O ports footnote number
[11]
I/O Port location
Front
Ports
2 USB Type-A 5Gbps signaling rate
External I/O ports footnote number
[11]
Ports note
Additional optional ports include up to 6 RS-232 (5/12V), up to 6 12V USB, 1 24V USB, 1 RJ-12 cash drawer.
Expansion slots
2 full-height PCIe (x1); 1 half-height PCIe x16 (x4); 1 half-height PCIe x16 (x16)
Network interface
Intel® I219-LM GbE Intel® Wi-Fi 6E AX211 (2x2) and Bluetooth® 5.3 wireless card; Intel® Wi-Fi 6E AX211 (2x2) and Bluetooth® 5.3 wireless card, vPro®; Realtek Wi-Fi 6E RTL8852CE 802.11a/b/g/n/ax (2x2) and Bluetooth® 5.3 wireless card [8] LAN WLAN
Ecolabels
EPEAT Gold with Climate+
Power
250 W internal power adapter, up to 90% efficiency, active PFC
Operating temperature range
0 to 40°C 50 to 104°F
Operating humidity range
20 to 85% RH
Minimum dimensions (W x D x H)
11.81 x 11.89 x 3.94 in
Weight
Starting at 8.8 lb
Weight note (imperial)
Exact weight depends on configuration.
Security management
Trusted Platform Module TPM 2.0 Embedded Security Chip; USB enable/disable (via BIOS); Serial enable/disable (via BIOS); HP BIOSphere; RAID configurations; Support for chassis padlocks and cable lock devices; Solenoid lock and hood sensor; Parallel enable/disable (via BIOS); Front USB enable/disable (via BIOS); HP Sure Sense; HP Secure Erase; HP Multi-Factor Authenticate; HP Sure Click (Standard); HP MIK (SCCM Integration); HP Image Assistant; HP vPRO Support; Device Guard Enablement; Self Encrypting Drives; HP Client Security Manager Gen7; HP Tamper Lock; HP Sure Run Gen5; HP Sure Admin Gen2; HP Sure Start Gen7; Intel® Active Management Technology (Intel® AMT); HP Sure Recover Gen5 (via network)
Software included
HP PC Hardware Diagnostics UEFI; HP Privacy Settings; HP PC Hardware Diagnostics Windows; MyHP; HP QuickDrop; HP Easy Clean; Touchpoint Customizer for Commercial; HP Easy Clean Keyboard Driver; HSA Fusion for Commercial; HSA Telemetry for Commercial
Tech spec footnote
[2] Microsoft Device Guard and Credential Guard are available with Windows 10 IoT Enterprise delivered from HP or to customers with a volume license to use Windows 10 Enterprise. Microsoft Device Guard and Credential Guard are not available with Windows 10 Pro or Windows 11 Pro. The installation of Windows 10 Enterprise and Microsoft Device Guard and Credential Guard are available through HP Configuration & Deployment Services.
Tech spec footnote
[3] Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance.
Tech spec footnote
[4] Some functionality of this technology, such as Intel® Active Management Technology and Intel Virtualization technology, requires additional 3rd party software in order to run. Availability of future "virtual appliances" applications for Intel vPro technology is dependent on 3rd party software providers.
Tech spec footnote
[5] Intel® Turbo Boost technology requires a PC with a processor with Intel Turbo Boost capability. Intel Turbo Boost performance varies depending on hardware, software and overall system configuration. See www.intel.com/technology/turboboost for more information.
Tech spec footnote
[6] Addressing memory above 4 GB requires a 64-bit operating system. Actual data rate is determined by the system's configured processor. See processor specifications for supported memory data rate. All memory slots are customer accessible / upgradeable.
Tech spec footnote
[7] For hard drives and solid state drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 36 GB (for Windows) of system disk is reserved for the system recovery software.
Tech spec footnote
[8] Wireless access point and internet service required. Availability of public wireless access points is limited. The specifications for the 802.11ax WLAN are draft specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the notebook to communicate with other 802.11ax WLAN devices.
Tech spec footnote
[9] HP Easy Clean requires Windows 10 RS3 and higher and will disable the keyboard, touchscreen, and clickpad only. Ports are not disabled. See user guide for cleaning instructions.
Tech spec footnote
[11] (2) USB 3.2 Gen 1 Type A (5 Gb/s signaling data rate. Actual throughput may vary).
Tech spec footnote
[12] HP Quick Drop requires Internet access and Windows 10 PC preinstalled with HP QuickDrop app and either an Android device (phone or tablet) running Android 7 or higher with the Android HP QuickDrop app, and /or an iOS device (phone or tablet) running iOS 12 or higher with the iOS HP QuickDrop app.
Tech spec footnote
[13] HP Manageability Integration Kit can be downloaded from http://www.hp.com/go/clientmanagement .
Tech spec footnote
[15] HP BIOSphere Requires Intel® 13th Gen processors. Features may vary depending on the platform and configurations.
Tech spec footnote
[16] HP Client Security Manager Gen 7 Requires Windows and Intel® 13th generation processors.
Tech spec footnote
[17] HP Sure Admin requires Windows 10 or higher. HP BIOS, HP Manageability Integration Kit from http://www.hp.com/go/clientmanagement and HP Sure Admin Local Access Authenticator smartphone app from the Android or Apple store.
Tech spec footnote
[18] HP Sure Start Gen7 is available on the HP Engage Flex Pro G2 products equipped with 13th generation Intel® processors and requires Windows 10 or higher.
Tech spec footnote
[19] Intel vPro® requires Windows 10 Pro 64 bit or higher, a vPro supported processor, vPro enabled chipset, vPro enabled wired LAN and/or Wi-Fi 6E WLAN and TPM 2.0. Some functionality requires additional 3rd party software in order to run. Features of vPro® Essentials and Enterprise vary. See http://intel.com/vpro .
Tech spec footnote
[20] For full Intel® vPro® functionality, Windows 10 Pro 64 bit, a vPro supported processor, vPro enabled chipset, vPro enabled wired LAN and/or WLAN card and TPM 2.0 are required. Some functionality requires additional 3rd party software in order to run. See http://intel.com/vpro .
Tech spec footnote
[21] vPRO support requires either an Intel Core i5 or Core i7 processor.
Tech spec footnote
[22] vPRO support also requires a vPRO WLAN Card for these products.
Tech spec footnote
[23] vPRO enablement is a separate option on some products.
Tech spec footnote
[24] Based on US EPEAT® registration according to IEEE 1680.1-2018 EPEAT®. EPEAT® status varies by country. Visit http://www.epeat.net for more information.
Tech spec footnote
[25] External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen.
Tech spec footnote
[26] HP Sure Click requires Windows 10 Pro or higher or Enterprise. See https://bit.ly/2PrLT6A_SureClick for complete details.
Tech spec footnote
[27] HP Sure Click is only supported on Intel Core i3, i5, i7, and i9 processors.
Tech spec footnote
[28] HP Sure Click, Sure Run, Sure Recover & Sure Sense is supported on Win 10 Pro or higher, Win 10 IoT Enterprise 2019 LTSC, or Win 10 IoT Enterprise 2021 LTSC; but not on Win 10 IoT Enterprise 2016 LTSB.
Tech spec footnote
[29] RAID configuration Is optional and does require a second hard drive or solid state drive.
Tech spec footnote
[30] HP Sure Run Is available on HP Engage Flex Pro G2 products equipped with 13th generation Intel® processors.
Tech spec footnote
[31] The Engage Flex Pro G2 can support a single graphics card up to 75W.
Tech spec footnote
[32] HP Wolf Pro Security Edition (including HP Sure Click Pro and HP Sure Sense Pro) is available preloaded on select SKUs and, depending on the HP product purchased, includes a paid 1-year or 3-year license. The HP Wolf Pro Security Edition software is licensed under the license terms of the HP Wolf Security Software - End-User license Agreement (EULA) that can be found at: https://support.hp.com/us-en/document/ish_3875769-3873014-16 as that EULA is modied by the following: “7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective upon activation and will continue for either a twelve (12) month or thirty-six (36) month license term (“Initial Term”). At the end of the Initial Term you may either (a) purchase a renewal license for the HP Wolf Pro Security Edition from HP.com, HP Sales or an HP Channel Partner, or (b) continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates or HP Support.